Direct Support Professionals Customer Service & Call Center - Hubbardston, MA at Geebo

Direct Support Professionals

Hubbardston, MA Hubbardston, MA Part-time Full-time Part-time Full-time $19 an hour $19 an hour $3500 Sign-On Bonus Multiple Positions Open for the Hubbardston Program, schedules for each position are listed below:
Full Time Schedules:
Overnight DSP:
Sunday-Thursday 11pm-7am (40 hr/week) DSP:
Sunday (7am-3pm), Wednesday-Thursday (3pm-11pm), Friday-Saturday (7am-3pm) 40 hr/week DSP:
Sunday-Wednesday (3pm-11pm) & Saturday (7am-3pm) Shift Lead $19.
03/hr:
Tuesday-Saturday 3pm-11pm (40 hr/week) DSP:
Sunday-Thursday 7am-3pm (40 hr/week) Part-Time Schedules:
DSP:
Monday 7am-3pm, Tuesday-Friday 9am-2pm (28 hr/week) The Direct Support Professional provides light to medium maintenance and domestic functions associated with residential programs, including personal care needs of the individuals supported, cleaning, laundry, cooking, grocery shopping, and grounds keeping duties as assigned.
The Direct Support Professional maintains positive, professional relationships with individuals served, families/guardians, peers, community partners, and government agencies and assists in the implementation of Individual Support Plans for individuals based on assessments, objectives, and goals.
Essential Functions:
Implement Individual Support Plans for individuals based on assessments, objectives, and goals Provide light to medium maintenance/domestic functions associated with residential programs, including, but not limited to:
shoveling snow, cleaning, laundry, cooking, grocery shopping and grounds keeping duties as assigned Ability to transfer, change, shower assist with toileting and all personal care needs of the individuals supported Works closely with Residential Managers and Assistant Residential Managers in delivering service standards of excellence and ensures operational compliance within assigned programs in accordance with Federal, State and agency regulations Actively advocates for individuals served and demonstrates agency mission and values in all interpersonal and professional relations Knowledgeable about community resources to better assist individuals served in achieving their goals while seeking to empower and enhance their quality of life Conducts oneself professionally by maintaining respect, following regulations and agency policies and adhering to confidentiality requirements in all assigned duties Attends mandatory trainings and meetings as assigned and required.
Maintains all required certifications Demonstrate knowledge of and commitment to agency mission and fundamental values Cross functional communication skills, in written and oral English, which convey clear and concise information in a professional and respectful manner to individuals supported, family members/guardians, peers, government agencies, community partners and employees.
Frequent driving of facility motor vehicles and vans Additional duties as assigned Physical demands include:
Frequent standing, pushing, pulling, walking, stooping, lifting and twisting Direct Support Professional
Qualifications:
High school diploma or GED is required Experience in substance abuse and/or mental health field preferred A valid driver's license is required Acceptable CORI/Finger printing and driving record are required at all times during employment with The Arc of Opportunity.
Use of personal vehicles is required and must meet all state requirements to include valid registration, insurance, and safety standards.
Ability to lift up to 50 lbs.
; kneel, bend and carry items; and sustain periods of walking, standing, and sitting Ability to physically assist individuals according to their needs and perform physical restraint if necessary Direct Support Professional Mental Requirements:
Demonstrated superior communication skills, both in verbal and written English Functional and situational reasoning to follow policy, problem solve, exercise sound judgment, prioritize multiple tasks, and manage crisis Computer literacy skills For full time employees, a comprehensive benefits package is available including vacation and sick leave, paid holidays, health, dental, life, disability, and 401K.
Advancement opportunities.
The Arc of Opportunity is an affirmative action/equal opportunity employer committed to building a diverse and inclusive workforce.
Applications from women, minorities, individuals with disabilities, and veterans are strongly encouraged.
Job Types:
Full-time, Part-time Pay:
$19.
00 per hour
Benefits:
401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Evening shift Weekend availability Supplemental pay types:
Signing bonus Application Question(s):
Please indicate which schedule you are interested in applying for:
Education:
High school or equivalent (Required) License/Certification:
Driver's License (Required) Work Location:
Multiple Locations.
Estimated Salary: $20 to $28 per hour based on qualifications.

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